Frequently Asked Questions
Click on one of these Frequently Asked Questions:
How can I unsubscribe from a 12SMS service?
If you receive messages from 64888, text STOP to 64888
If you receive messages from 65558, text STOP to 65558
If you receive messages from 65558, text STOP to 65558
How can I unsubscribe from a NON Subscription?
You can't unsubscribe from a non subsciption service. Simply do not send any messages anymore and we will not send you any billed massages as well.
Can somebody else sign me up?
No! Before signing up your telephone is a key item in the (subscription) process. Nobody can sign you up without using your phone.
What do the 12SMS services cost me?
Costs vary from service to service.
Please check the internet landingpagina, or review the opt-in message you've received on your phone for pricing details.
Please check the internet landingpagina, or review the opt-in message you've received on your phone for pricing details.
Untill when will I be subsribed to a service?
Untill you choose to unsubscribe the subscribtion will be ongoing.
Once you've unsubscibed your subscription is terminated instantly.
Once you've unsubscibed your subscription is terminated instantly.
Who's not allowd to use services from 12SMS?
Persons below the age of 16 are not allowed to use our services without the consent of the adult contract owner.
My child subscribed by accident... What now?
Unfortunately we are not able to check the age of our users manually.
We expect parents to monitor the phone usage of their child closely. In case your child signed up you can always unsubscribe.
Refunds wil NOT be grandted in cases like this!
We expect parents to monitor the phone usage of their child closely. In case your child signed up you can always unsubscribe.
Refunds wil NOT be grandted in cases like this!
Where can I find the terms and conditions?
Our terms and conditions, privacy policies and special terms can vary from service to service.
You can always find them at the botom of the internet landingpage where you've signed up.
You can always find them at the botom of the internet landingpage where you've signed up.
I have a question that is not on this page...
If the answer to your question is not listed here, please go to our contact page.
